A Belgian platform for well-being and mental health apps: user attitudes and experiences
Onlinehulp-apps.be is een Vlaams platform dat toelaat om kwalitatieve apps te vinden rond welzijn en geestelijke gezondheid. Dit onderzoek verkende hoe eindgebruikers daadwerkelijk omgaan met zo’n platform – wat ze waarderen, wat hen verward, en waar ze beperkingen zien. Nuttig voor beleidsmakers en appontwikkelaars die nadenken over hoe digitale geestelijke gezondheidszorgtools voor het grote publiek gepresenteerd en gepositioneerd kunnen worden.
Abstract
A plethora of well-being and mental health apps and websites are available online. However, keeping up with this ever-changing field and assessing the quality of applications proves challenging. The platform onlinehulp-apps.be was created to bundle relevant, screened apps for inhabitants of Flanders (Belgium). In this user study, novice users (i.e., applied psychology bachelor students with little to no prior experience with the platform) were asked to solve hypothetical cases where a professional uses onlinehulp-apps.be to find suitable apps. They then reported on their experience and evaluation of the platform. Their attitudes towards the platform were assessed in a pre-post design to investigate any changes in attitudes before and after using the platform to complete the cases. Results showed an overall positive attitude towards the platform, with minor suggestions primarily relating to adding more themes in which apps are classified.
Trefwoorden: mental health apps, well-being, Belgium, platform, user attitudes, digital mental health
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Referentie
Van Assche, E., Buelens, F., Mees, A., Verplancke, J., Beelen, S., & Van Daele, T. (2024). A Belgian platform for well-being and mental health apps: Exploring end users’ attitudes, interaction and perceived strengths and limits. Procedia Computer Science, 248, 46–51. https://doi.org/10.1016/j.procs.2024.10.362